The tickets go on sale 10 days in advance from the departure date. So you are requested to reserve your tickets at least 12 days in advance. Your reservation will be made only after our office have received your full prepayment 12 days in advance. If your prepayment has not been made within 12 days, your reservation will be automatically cancelled. 2. Ticket Confirmation We will send you a formal confirmation either by email or fax confirming to you that the tickets you have requested is ticketed 10 days before your date of departure. 3. Inability to Get the Tickets You Want If we fail to get the train tickets you want, we will inform you of the outcome within 9 days and refund all the prepayment to you. 4. Cancellation Policy If you want to change or cancel your booking 10 working days in advance, you will not be charge cancellation fees. If less than 10 working days, extra cost - 30% of total value of your train ticket will be charged. 5. International Train Ticket Booking Same as the domestic train ticket booking stated above. In addition, more personal information is needed, such as your full names, nationalities and passport numbers. 6. Ticket Delivery Normally the train tickets will be delivered to the front desk of your lodging hotel in Beijing unless stated otherwise. 7. The Listed Train Ticket Fares The train ticket fares listed are not face value prices. Instead, they include ticket price, handling cost & delivery service (within downtown Beijing). For credit card payment or paypal payment, there will be an additional 3-4% bank fee added to the total cost. 8. Mode of Payment A. For credit card payment, please provide the following information: (1) Name of the card holder (2) Type of the credit card (3) Credit card expiration date (4) Fill the authorization form attached and email the scanned copy or fax to us the copy. B. Payment via PayPal  If you don't want to pay us directly by credit card, PayPal is the preferred way to send secure online payments.
2. The train timetable and fares listed are subject to change. Please contact our trip advisors for the newest train time table and fares. 3. The train tickets are hard to get during the following Chinese festivals and we kindly suggest you buy air-tickets on these special day: New Year Day ( 1st Jan, three-day holiday ) Tomb Sweeping Day ( Early April, 3-day holiday ) Mid-Autumn festival ( Aug-Sept, 3-day holiday ) May Day ( 1st May, three-day holiday) National Day (1st Oct, week-long holiday Chinese New Year ( later Jan and early Feb ) 4.There are four major train stations in Beijing, please reconfirm with our trip advisor from which train station you are going to depart 5.Watch out for touts outside the railway stations who may approach you with train tickets. Beware that some of them are counterfeit and others are stolen. 6. You are kindly requested to get to the train station at least one hour before your train departure time. 7. You are also requested to go through the security check (luggage check) when you enter the main hall of the train station. 8. Passengers will be allowed on board the train 30 minutes before departure time. The train will be closed 5 minutes before departure . 09. If you miss the train or lose your tickets, you cannot have your tickets refunded and you have to buy another one. 10. If you lose your tickets on the train, you are supposed to buy another one at the arrival station. So do not lose your tickets on the train. |