| Q1. HOW TO MAKE
A BOOKING? |
| Booking can done
through this website online booking or via email or
fax.
State which land tour product
that you want to book with us and including the
necessary information such as your contact details
and we will proceed to do the booking upon receiving
your request. |
| |
| Q2.
HOW DO I
KNOW IF MY BOOKING IS CONFIRM?
|
| Our tour
consultants will process your booking within the
next working day and will either call you personally
or send you an e-mail to confirm your booking.
|
| |
| Q3. WHAT SHOULD
I DO IF I WANT TO CANCEL THE RESERVATIONS?
|
|
If you need to cancel
your reservations, kindly send us an e-mail. Note
that cancellation fees may apply. You must read the
Terms &
Conditions before you proceed to do your booking |
| |
| Q4. WHAT IS THE
DIFFERENCE BETWEEN A FULL PACKAGE AND LAND PACKAGE? |
|
A Full package
includes air tickets, hotel accommodation, meals and
sightseeing as specified in the itinerary. A Land
package includes all the above except
international sector air ticket. This is usually for
passengers who have their own air ticket and wish to
travel as per itinerary. |
| |
| Q5. WHAT ARE
SEAT-IN-COACH TOUR? |
|
Seat-in-coach tours
require only a minimum of two passengers to depart,
without the need to fulfil a group size. The items
covered by such tours will be listed in the
itineraries. Please bear in mind that sometimes such
tours will only include a local guide or the coach
driver at the destinations you are travelling to.
Most of the time, transfer to and from the airports
or hotels are not included. |
| |
| Q6. HOW DO I
MAKE PAYMENT? |
Full payment is
require prior to your departure date. You may make
payment to us using these methods:
Option 1 - International Telegraphic Transfer (T/T)
to either Korea office or Singapore
office.
|
Bank Name: |
INDUSTRIAL
BANK OF KOREA |
|
Branch Address: |
426
HONGEUN 3 DONG, SEODAEMUN-GU, SEOUL, SOUTH
KOREA |
|
Account Name: |
HAUBANG
TRAVEL SERVICE CO., LTD |
|
Account No: |
046-047574-56-00016 |
|
Swift Code: |
IBKOKRSE |
| |
|
|
Bank Name: |
OCBC
BANK SINGAPORE |
|
Branch Address: |
OCBC
BANK PASIR RIS WHITE SAND BRANCH |
|
Account Name: |
JOY
LEISURE SERVICE LLP |
|
Account No: |
555-7100-29001 |
|
Swift Code: |
OCBCSGSG |
|
Chips UID: |
010275 |
Option 2 - For travellers originating from Singapore. You may make payment
using local Bank ATM to transfer the amount payable
into our office account. Payment is to be made in
Singapore Dollars. Customers who
wishes to bank in Singapore local bank Cheque into
JOY LEISURE SERVICE LLP, will have to wait until the
effects of your cheque has been cleared by our Bank
before your payment is considered as GOOD PAYMENT.
This will usually require a waiting period of at
least 02 working days provided the cheque is
presented to the bank before 2:00pm.
| Option 3 -
Secured online payment by credit card via paypal (this mode not available to travellers
originating from Singapore. Never used
paypal before? click here to enter the "
Payment
Center "
and checked it out. |
| |
Option
4 - Visa or Master Card by fax.
When your bookings are confirmed, we will
send out a "Credit Card Authorization Form"
attached with the Email for you to fill.
Open the attached file and fill out the
form, then fax it to us at +65-641-51600,
with a photocopy of your credit card. If you prefer, you can
scan the completed documents and email them
to us. Click to view or right click to
download the form.
Credit Card Authorization Form
in pdf.format |
|
